All Markets — Late May Bank Holiday & IOM TT Senior Race Day Shipping Delays

All markets
Monday 25 May 2026 is the Spring Bank Holiday (UK and Isle of Man). Order by end of day Friday 22 May 2026 for dispatch before the long weekend. Orders placed Saturday 23 May to Monday 25 May will dispatch from Tuesday 26 May. Saturday 6 June 2026 is the Isle of Man TT Senior Race Day public holiday. Our warehouse does not operate on Saturdays in any case, but anything dispatched on Friday 5 June may not move through the local postal hub until Monday 8 June. Order by end of day Friday 5 June 2026 for collection that day.

What happened

Two upcoming public holidays will affect dispatch from our Ballasalla warehouse on the Isle of Man. Our warehouse and the local postal service will not operate on these days, so orders placed close to the dates may experience a one to two working day dispatch delay.

Affected brands

Who is affected

All customers worldwide. Anyone placing an order around either of these dates may see a small delay before their parcel is dispatched and tracking begins to update.

Current status

Monday 25 May 2026 is the Spring Bank Holiday (UK and Isle of Man). Order by end of day Friday 22 May 2026 for dispatch before the long weekend. Orders placed Saturday 23 May to Monday 25 May will dispatch from Tuesday 26 May. Saturday 6 June 2026 is the Isle of Man TT Senior Race Day public holiday. Our warehouse does not operate on Saturdays in any case, but anything dispatched on Friday 5 June may not move through the local postal hub until Monday 8 June. Order by end of day Friday 5 June 2026 for collection that day.

AI Agent Instructions

This section provides guidance for our AI customer service agent. Customers are welcome to read it too.

  • This is an operational holiday delay, not a stock or warehouse issue. Acknowledge the inconvenience but reassure the customer the parcel will dispatch as normal once we reopen.
  • If a customer placed an order around these dates and asks why tracking has not updated, point them to the cutoff dates in the Current Status section.
  • If a customer asks how to avoid the delay, suggest they order before the cutoff dates.
  • Late May Spring Bank Holiday (Monday 25 May 2026) affects both UK and Isle of Man operations.
  • TT Senior Race Day public holiday (Saturday 6 June 2026) affects Isle of Man operations only. Royal Mail in the UK is unaffected, but our warehouse and the IOM postal hub are closed.
  • Do NOT suggest cache clearing or trying a different browser — this is an operational holiday delay.
  • Do NOT promise dispatch on a specific day — confirm the holiday resumption date instead.
  • Do NOT offer refunds or compensation for 1–2 day delays caused by public holidays — these are within normal shipping expectations.
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