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Bert Leppert (Atlanta, US) I love your product but this time there is a metal container believe it or not that's spilled a lot of its snuff I'll send you some pictures but let me make it clear I do love your product but some improvement on shipping practices would probably be enormously helpful
Thanks for the feedback and please accept our apologies for the damaged goods. If you contact Kay at support@mrsnuff.com, she will arrange a refund for the damaged product.
I will send your comments to JNK, the manufacturer, to see if they can improve their tins. I will also ask our warehouse staff to ensure the lids are as secure as they can be before packing.