41 Photo - White Elephant
41 Photo - White Elephant
41 Photo White Elephant has a very fine, dust-like grind with very dry moisture content. The powder appears pale brown to nearly yellow rather than white. The blend has extra high nicotine strength and includes earthy, natural tobacco, and nutty notes with an ammonia component.
The scent profile includes toasted bread and butter notes with the ammonia presence. The ultra-fine grind creates handling challenges and requires precise technique. The snuff functions as both a standalone product and a blending ingredient for increasing nicotine content in other snuffs.
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I gave 3 out of 5 stars because I was disappointed with the customer service after placing my order. About 15 minutes after completing the purchase, I contacted the store and asked them to add my phone number to the order because I had forgotten to include it. In Germany, a phone number is often important for delivery and address verification. I was told that this was no longer possible because the order had already been shipped. However, the package did not actually leave the warehouse until several days later, so I found that response difficult to understand. I hope the store will be more flexible in similar situations in the future.
Thank you for your feedback, and we're sorry to hear you were left with a negative impression of our customer service.
We completely understand the frustration — it does look contradictory when you're told an order has shipped but the tracking still shows 'label created' for a day or two afterwards. We'd like to explain what's happening behind the scenes so it makes more sense.
We're based on the Isle of Man, and once an order is processed and handed to our courier, the parcel travels by ferry to the UK mainland before it reaches the central Evri facility. The tracking status only updates to reflect dispatch when it's scanned into that facility, which can take a day or two after it has physically left us. So when our team told you the order had already been shipped, that was accurate - it had already been packed and passed to the courier, at which point we're no longer able to make changes to the shipment.
We do process orders within 24 hours on working days, which is why by the time you got in touch it had unfortunately already gone.
We appreciate you flagging the importance of including a phone number for German deliveries, that's a really helpful point.
We hope you're happy with the product itself, and thank you for shopping with us.
Very fine grind, light color(beige/grey), not too dry..
Can be taken as is but needs some practice in snuffing technique. Aroma is ammonia and a little fishy, but almost non existent. Strong nicotine and also burn on the nose. Very good for mixing and adding a little kick to your coarser or milder snuffs.
All good! Very quick delivery, good packaging, bonus gifts. Would recommend!
41 Photo - White Elephant
41 Photo - White Elephant